I have a few acronyms behind my name (RN, EMT, HIT), and a long (and very personal) history with EHRs.
So I consider myself extremely well versed in the need for interoperability – which is simply good
patient care in my book.
I’ve turned interoperability into my mission, and (simply put) I couldn’t do what I do without Qvera.
I’m an RN. And I’m a stroke survivor. And now I’m a health information technology (HIT) practitioner
who makes a living providing interoperability solutions to healthcare organizations using the Qvera
Interface Engine (QIE). I don’t tell my story very often, but in this case, I’ll provide a few
highlights to set up why I’m so passionate about my work.
I’ve spent 30 years in healthcare – in emergency medicine.
Emergency Medicine Challenges for Healthcare Providers
As an EMT, I often had to treat patients in the field, without knowledge of their health history. I
had no idea if they might be allergic to the treatment I was giving, if they had a condition that
contraindicated a potential treatment, or whether they had just taken a medication that could cause
what I was doing to have a different or unexpected affect.
I had to take calculated risks – trusting, but not knowing.
As an RN in the Divine Savior Healthcare emergency room, we only had access to the records that
were available in our facility. We couldn’t take the time to try and find more information at other
So again, we had to take calculated risks – trusting, not knowing.
And throughout my time in emergency medicine, I kept wondering:
How much easier and less stressful would it be if we had all the patient’s information in front of
us at the time our decisions needed to be made?
Then I had my stroke.
Medical Record Challenges for Patient Advocates
Over the course of two years, I met with 11 neurologists, and every one of them had a different
opinion of my condition. As my history grew, so did my Medical Record.
The VA has VISTA – in my opinion – a pretty good EMR (but completely self-contained). It didn’t
connect to my hospital system even though the buildings are connected. If they had, the healthcare
providers didn’t take advantage of any interoperability – based on how many times I had to repeat
Because of my background, I began to carry my records around in a notebook so I didn’t have to
spend my whole appointment explaining why they I was there.
After I was finally able to get cleared to return to work, it turned out I couldn’t continue doing
what I loved. (The last thing someone in distress wants to see is a nurse with shaking hands coming
at them with a huge needle!)
I found a way to stay in healthcare…. Which brings us to today.
Health Information Technology (HIT) Became My Calling
And interoperability, My Passion.
I was able to transfer into the IT department at Divine Savior Healthcare, where I spent my HIT
career engaged in providing electronic health record (EHR) interoperability support and developing
reporting applications for CPSI, Medhost and GE Centricity.
Imagine my delight when – using QIE – I was able to give healthcare providers instant access to
everything they needed to know about a patient!
I got to know QIE as I developed and implemented interfaces between each EHR and created interfaces
to connect all of them to outside systems. Suddenly, WISHIN, WIR, Your Care Universe, Medicity and
Virtual Radiology could all exchange patient records seamlessly.
And – as a member of the Wisconsin Direct Trust Project – I built direct connections between the
three EHR systems to Dean Health systems, UW Health systems, and Sauk Prairie Hospital using QIE.
MC Integration Solutions: QIE Partner and Patient Advocate
Today, I connect hospitals and clinics around the area through my business, MC Integration
Solutions. Our mission is to provide caregivers with the information they need, when they need it.
And (as I mentioned before) I couldn’t do what I do without Qvera. I’m able to not only find the
information, but provide it to pretty much any system – from lab systems to radiology to billing
and reporting systems – and make the data exchange simple, flexible and fast.
So when I say interoperability simply means good patient care, I mean it. And I put every ounce of
energy I have into creating good patient care and minimizing risks for everyone involved. I’m happy
to say I’ve never been stumped. Every day I use Qvera to figure out how to address a new challenge.
And I’ve been able to, every time.
My new favorite acronym – carrying my clients and their patients safely into the future – is QIE.