My experience with our interface consultant has been very favorable. I have enjoyed the benefits of finding
electronic efficiencies to help me in my daily practice. The courtesy copy process has been extremely helpful
in alleviating excessive signature processes. Now it is possible to acknowledge results/reports just once and
not having to duplicate work while addressing documents on my desktop. Documents from our inpatient database
can now properly populate our outpatient chart without having to get a signature on every parcel. The service
allowed us to pick the vital information that needs to be seen and reviewed, but eliminated the “extra”
documents that don’t need to be individually acknowledged to be a part of their chart. I still will see and
sign off on important work (like discharge summaries and admission notes) without having to individually
address every lab and x-ray that was ordered by the inpatient provider.
This has been a way to find efficiency in my practice. I am very thankful.
DEANNA D. BENISH, MD
SPECIALTY: FAMILY MEDICINE, OBSTETRICS – EHR PHYSICIAN CHAMPION, REEDSBURG PHYSICIANS GROUP
Prior to the report generation that MC Integration Solutions was able to provide I had to generate my own
reports through a cumbersome ad hoc process. The time I spent monthly generating my specific report averaged 90
minutes of dedicated RN staff time. I am to report the same task can be done in 10 minutes or less a month.
Working with the personnel at MC Integration Solutions has been professional and prompt.
Director of Patient Safety and Quality: Reedsburg Area Medical Center
What I really appreciate about their approach to their work is that they will also educate our existing staff
to enable us to sustain some of this work going forward. For example, one person on my team knows a little
about Qvera Interface work from attending classroom training. He has already worked with MC Integration
Solutions to better understand our interface structure, and Integrated Solutions will continue to provide him
with interface customizations which will expand his knowledge beyond the classroom.
Director of IT: Reedsburg Area Medical Center
Marc has a deep understanding of both clinical workflow and healthcare systems integration. I worked with Marc
nearly two years, and can personally attest to his ability to achieve interoperability through information
Senior Project Manager: Ardent Health Services